Refund Policy

We are sure you will be delighted with your purchases from Growers Organics, but if you're not satisfied, you have the right to cancel within seven days of placing an order, or within seven days of receiving the goods (whichever is the longer). If you cancel your order witin the time period indicated above, your payment for the order will be returned to you. We will also explain at the time of cancellation whether return of the goods is appropriate (it often won't be appropriate for plants) and outline how to return goods if required.

Privacy Policy

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit/debit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at joa@growersorganics.com or mailing us at: Growers Organics Kitley farm, Yealmpton, Plymouth, Devon, PL8 2LT, United Kingdom.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
If you choose a direct payment gateway to complete your purchase. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.